NT-CSKH: A Customer Care App for Rural Water Supply
NT-CSKH is a mobile application developed by Tri Anh Solutions for the purpose of providing customer care services for rural water supply. This free app offers a range of features aimed at improving the customer experience and facilitating interactions with the water supply company.
With NT-CSKH, users can easily make online payments through popular channels like Momo, VNPAY, and PAYOO. The app also allows users to view their water consumption history and charts, as well as manage their VAT invoices. Additionally, users can report water meter readings and access a 12-month reading schedule.
In case of any issues or emergencies, users can quickly report them through the app. NT-CSKH also provides a platform for users to request new water connections, submit service requests, and stay updated with news and information from the water supply company.
For personalized assistance, the app offers online support through phone calls and chat with customer care representatives. Users can also use the app to register their water usage levels and access information on water prices, water supply schedules, payment methods, tariff rates, and customer details. Moreover, the app allows users to change their water usage purposes.
With its comprehensive range of features, NT-CSKH aims to enhance the customer experience and streamline interactions between rural customers and the water supply company.
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